Customer Relation Management

At SWM Environment, we believe that excellent customer service is the key to our success. We have collaborated with other concessionaires and the government to establish a Command, Control, Communications, Computers and Intelligence (C4i) Centre in the hub of Cyberjaya.

The C4i Centre enables the monitoring of the concessionaires’ entire operations from the centre. In tandem with this modernisation of the industry is the centralisation of data inventory system that facilitates billings and payments to be done online, the first of its kind in the country.


The public can channel their feedback and complaints through our toll-free Talian Indahkan Malaysia


which is operational from 8am to 8pm, Monday to Sunday including public holidays.

Procedure & Guidelines

Garden/Park Waste Disposal Method

A guidance of proper ways regarding to the garden/park waste disposal method.

Wheel Trash Pickup & Replacement

Schedule on the Wheel Trash pickup can be refer in this file.

Broken Vehicle Mirror Case Claim

Claim for the case of a broken vehicle mirror.